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FAQ
Q: | How
come my engine keeps shutting off even though there is sufficient fuel and engine
oil in the unit? | |
A: | The
speed governor might be too sensitive. To fix this problem, there is an 8mm bolt
on the speed governor. Loosen this bolt and move it up or down until the sensitivity
decreases. After the bolt has been set, tighten the bolt. |
| |
Q: | How
come my generator is not producing enough voltage? |
|
A: | Sometimes
the tension of the spring on the speed governor is too low. To fix this issue,
use a pair of needle nose pliers and bend the hook of the spring up a little to
increase the tension of the spring. Another way of solving this problem is to
loosen the two bolts on the speed governor and turn the speed governor either
clockwise or counterclockwise until the desired voltage has been met. Also, the
spring should have good tension with the governor. A loose spring will not yield
good results. | | |
Q: | How
come my generator will not start? |
|
A: | There
may be air packets in the fuel line. The fuel pump on the engine is a gravity
pump, not a sucking pump. To remedy this issue, the fuel line needs to be bled
of the air packets. Remove the rubber fuel line from the gravity pump and let
fuel drain into a small container. Then place the fuel line back in place. To
minimize wasting battery power, push the decompression lever down and crank the
engine. Once the lever pops back up, push the lever down again and crank again.
Repeat this procedure until you feel that fuel is reaching the engine. Finally,
leave the decompression lever in the up position and crank the engine. The engine
should start right up. | | |
Q: | I
just bought a new generator and the engine does not crank and will not start.
What is the problem? | |
A: | Make
sure the battery is filled with electrolytic solution and fully charged before
using the generator. Due to shipping policies and safety issues, all ETQ generators
come with dry battery cells. Wet cells may spill during shipping causing damage
to the generator and harming people who will be handling the unit. It is up to
the consumer to fill the battery with the correct acid and to fully charge it
before using it. | | |
Q: | How
come i am not getting a lot of fuel flow even though my fuel tank is full? |
|
A: | The
fuel filter may be over tightened causing the fuel filter gasket shape to distort.
The distorted shape of the rubber gasket may be blocking the hole of the fuel
filter preventing fuel from traveling down the fuel line. When replacing the fuel
filter, make sure the rubber gasket on the fuel filter is placed on correctly
and that the fuel filter is not overtightened.. | | |
Q: | How
often should i change the engine oil? |
|
A: | For
normal use, engine oil should be changed every 100 hours of operation. For heavy
use (operating 15+ hours a day multiple days a week) we recommend the consumer
to change the oil every 50 hours of operation. Engine oil changes depend on the
frequency and duration an engine is subjected to. | | |
Q: |
What is engine break-in and how often should i change the oil? |
|
A: | A
break-in period is required when an engine is new or whenever the cylinder walls
have been re-conditioned to accept new piston rings. An engine break-in "seats"
the piston rings against the cylinder walls to minimize both oil consumption and
blow-by of combustion gases. The engine oil should be changed every 20 hours of
use. Also, do not overload the engine during the break-in period.
|
| |
Q: |
What kind of engine oil should i use in my diesel generator? |
|
A: | For
optimum performance always use 15W40 oil or Delo 400 oil. Conventional or synthetic
oils are both fine to use. Note: Although some of the generators ask to use 10W30
on the stickers above the unit, ALWAYS USE 15W40 GRADE OIL FOR BEST RESULTS. |
| |
Q: | How
come my generator is not producing the wattage of the model number? |
|
A: | Our
model numbers are not based on wattage ratings. Our products model numbers are
independant from its specifications. | | |
Q: |
Where is the fuel filter for my generator unit? |
|
A: | The
fuel filter is under the fuel tank. It is located at the fuel outlet from the
fuel tank. There a few bolts two remove in order to get the fuel filter out. The
fuel filter should be changed periodically depending on the type of environment
the generator is operated in. If the generator is used in a dusty and dirty environment,
the fuel filter should be changed more frequently. If operated in a cleaner environment,
the fuel filter should be changed based on the routine schedule stated in the
owners manual. NOTE: DO NOT OVERTIGHTEN THE BOLTS OF TH FUEL FILTER AS THIS MAY
CAUSE THE RUBBER FUEL FILTER GASKET TO DISTORT AND CLOG THE FUEL FLOW FROM THE
FUEL FILTER. | | |
Q: |
Where is the oil filter for the diesel engine? |
|
A: | The
ETQ diesel engines use a oil strainer instead of an oil filter. The oil strainer
is located on the far lower left of the speed governor on the engine. Its usually
black and looks like another oil dipstick, but slightly different. Please refer
to the owners manual for an illustration of where the fuel strainer is. The fuel
strainer should be cleaned every time a oil change is performed. |
| |
Q: | How
come my generator is not producing any power at all? |
|
A: | Check
the connections to the generators AVR to verify that they are secured to its terminals.
Due to the vibrations of the engine, sometimes these connectors can come loose
and get disconnected. To correct this problem, remove the black cover off the
back of the generator. Usually there are two 8 or 10 mm bolts holding the black
cover onto the generator. After removing the black cover, the AVR is exposed.
There are two wires connected to the AVR, make sure the two wires are connected
to the AVR and secured tight to the terminals. The order of these wires does not
matter and the wires are not color coded. Just make sure they are connected to
the AVR and secured tight. Finally, replace the black cover and start the unit.
There should be power at the outlets now. | |
